Identity
Government-issued ID
Valid identification and verified contact information.
Driving
Valid driving licence
Licence must be valid and acceptable for the rental.
Payment
Rental fee & deposit
Payment and applicable refundable deposit before handover.
Typical checklist
✓
Government-issued ID
Used to verify renter identity.
✓
Driver’s licence
Must remain valid during the rental.
✓
Contact/address information
Additional proof may be required based on rental risk.
✓
Emergency contact / guarantor
Can be configured where required.
✓
Signed rental agreement
Final use, return and liability terms.
Privacy note: identity documents submitted through the booking portal are stored in protected private storage and are available only to authorised staff for verification and rental operations.
Premium vehicles
Higher-value SUVs may use a larger deposit and additional verification checks.
Interstate use
Travel outside approved operating areas can require separate permission in the final rental policy.