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Questions about self-drive rental.

Clear answers help customers understand booking, verification, payment, deposits, handover and returns.

Choose a vehicle, select dates and pickup area, submit renter details, complete verification and receive final booking confirmation before handover.
The minimum rental period is shown for each vehicle and enforced during booking.
Typical requirements include government-issued identification, a valid driving licence and verified contact details. Additional requirements can apply.
Yes. Vehicle-specific refundable deposit amounts are shown with the rental pricing. Final refund is subject to return inspection and any approved outstanding charges.
Yes. You can request monthly rental or subscription options, subject to vehicle availability and applicable terms.
Airport rental is included as a dedicated service. Exact handover points would be confirmed after booking.
Yes. Corporate accounts are designed for multi-vehicle requests, authorised drivers, recurring billing and longer-term rentals.
Contact our team before the return date to request an extension. Approval is subject to availability and payment.
Interstate use should be subject to the final rental policy and may require prior approval.
Handover and return inspections can record photos, mileage, fuel level, vehicle condition and approved additional charges.